Our Reviews

Charlie Y|2023 Buick Envision

Confirmed Service Customer

1/25/2025

Quick friendly service.

1/26/2025

It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review, Charlie.

Business Response

LAS CRUCES, NM

Rachel R|2016 GMC Yukon

Confirmed Service Customer

1/26/2025

Very fast and staff was friendly

1/27/2025

Hi, Rachel! Thanks for your praise and kind comments about our staff. We hope to be of service to you again in the future. We hope you have a great day!

Business Response

LAS CRUCES, NM

Belinda V|2024 GMC Canyon

Confirmed Service Customer

2/11/2025

Was okay, they didn't look at the radio update as requesed so need to take it back when i have anther free day.

2/18/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LAS CRUCES, NM

Jonathon S|2018 GMC Yukon XL

Confirmed Service Customer

2/11/2025

Able to resolve problem promptly and correctly

2/12/2025

Hi there, thank you for taking the time to leave a review for us at Sisbarro Buick-GMC, INC.. We look forward to your next visit! Take care!

Business Response

LAS CRUCES, NM

James H|2021 Buick Envision

Confirmed Service Customer

2/13/2025

Timely and Friendly

2/14/2025

Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

LAS CRUCES, NM

Ruben L|2018 GMC Yukon

Confirmed Service Customer

2/21/2025

Jose Salas Jr. was friendly and professional. I appreciate receiving good customer service with a smile.

2/22/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

LAS CRUCES, NM

Rene C|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

2/21/2025

The experience of buying a truck at Sisbarro was amazing, Nick Chavez in sales was very helpful as well as David Paez in financing. I would give it a 5-star review, but I was not happy with the detailing of the truck. Windows were dirty from the inside, glue was left on from the stickers, toothpick was left in the driver's door. The AM/FM radio was not working, and it's been difficult to get and appointment in service department. Beside that it was a great experience!!

NICOLAS CHAVEZ

2/26/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LAS CRUCES, NM

Angela A|2021 Chevrolet Trailblazer

Confirmed Service Customer

1/24/2025

Nice people that get your work done on vehicle might have to wait on part but they call you when it’s in and get it done.

1/25/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DEMING, NM

Gary G|2017 GMC Yukon

Confirmed Service Customer

1/27/2025

Fixed my issue in a timely manner. Part was also under warranty.

1/28/2025

Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

LAS CRUCES, NM

Michael P|2025 GMC Sierra 1500

Confirmed Sales Customer

2/4/2025

Danny Chavez and the entire sales team went above and beyond. After a small incident with our new truck the sales team found us an identical truck in Alamogordo. They went that day and brought back the new truck and we closed the deal.

DANIEL CHAVEZ

2/5/2025

Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sisbarro Buick-GMC, INC. and we hope to see you again soon!

Business Response

LAS CRUCES, NM

Rosa O|2025 GMC Canyon

Confirmed Sales Customer

2/4/2025

Estoy contenta con el trato, cordial y Atento

MARLYNE LUNA

2/5/2025

Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

CHAPARRAL, NM

Elizabeth C|2021 GMC Acadia

Confirmed Service Customer

2/14/2025

Service providers were excellent in helping me with my vehicle.

2/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

LAS CRUCES, NM

Jose H|2018 GMC 1500 Sierra

Confirmed Service Customer

2/21/2025

AWESOME SERVICE.

2/22/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sisbarro Buick-GMC, INC. and we hope to see you again soon!

Business Response

LAS CRUCES, NM

Daniel M|2022 GMC 2500HD Sierra

Confirmed Service Customer

2/23/2025

Service department was helpful with intake of my vehicle

2/24/2025

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!

Business Response

LAS CRUCES, NM

Rebecca S|2024 Buick Encore GX

Confirmed Sales Customer

3/3/2025

Great experience

ADAN QUINTERO

3/4/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

EL PASO, TX

William K|2024 GMC Sierra 1500

Confirmed Service Customer

3/3/2025

Glad we can still trust our auto service!

3/4/2025

Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DEMING, NM

Frankie R|2024 GMC Acadia

Confirmed Service Customer

3/5/2025

Service is stellar. Jose, Gabriel are true professionals. Always a great experience from start to finish.

3/6/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAS CRUCES, NM

Joanne P|2007 Chevrolet Impala

Confirmed Service Customer

3/6/2025

I purchased my 2007 Chevy Impala LTD (new) from Sisbarro and have never taken it to another dealership for service. I always come back to Sisbarro because they do a great job - are friendly and courteous and always explain what needs to be done and why. Sisbarro is the reason my car in great condition after all these years.

3/7/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sisbarro Buick-GMC, INC. and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

LAS CRUCES, NM

Rick D|2020 Chevrolet Colorado

Confirmed Service Customer

3/13/2025

Great service per usually.

3/14/2025

Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LAS CRUCES, NM

W. Jay G|2024 GMC Canyon

Confirmed Service Customer

3/24/2025

Kaylee was very helpful when I called , she told me to use on star to tow my truck to the dealership. They called the next business day and confirmed the problem and ordered the parts and kept me updated on progress until completion.

3/25/2025

We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!

Business Response

SILVER CITY, NM

Patrick K|2018 GMC Terrain

Confirmed Service Customer

3/30/2025

timely, friendly, straight information

3/31/2025

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LAS CRUCES, NM

Alfredo R|2023 GMC SIERRA 1500

Confirmed Service Customer

4/3/2025

Service advisor and actual technician very polite and helpful My visit was very quick and satisfactory Al

4/5/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

CANUTILLO, TX

Amanda I|2016 Buick Encore

Confirmed Service Customer

2/21/2025

Took my car in Thursday, was not ready at end of day they told me it would be ready end of Friday was not ready until end of Monday only after I made a fuss

2/26/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

LAS CRUCES, NM

Luann M|2017 Buick LaCrosse

Confirmed Service Customer

2/26/2025

Friendly? Professional and knowledgeable staff.

2/27/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!

Business Response

LAS CRUCES, NM

Jerry S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

3/7/2025

Always a pleasure

3/8/2025

Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAS CRUCES, NM

Robert H|2015 Buick Enclave

Confirmed Service Customer

3/14/2025

Very professional service staff

3/15/2025

Hello Robert! We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!

Business Response

LAS CRUCES, NM

Fabian C|2024 GMC Sierra 1500

Confirmed Service Customer

3/21/2025

Good

3/22/2025

Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

Business Response

LAS CRUCES, NM

Geoffrey R|2020 Chevrolet Equinox

Confirmed Service Customer

4/4/2025

Ontime appointment and quick service

4/5/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LAS CRUCES, NM

Rafael L|2010 Buick LACROSSE

Confirmed Service Customer

4/4/2025

Chris at service was amazing. The vehicle was tended to and taken good care of during the repair. The fees were outlined and all was agreeable. I have had service done before on the vehicle purchase there, but because of those experiences and confidence the recent repair was for a separate vehicle all together.

4/5/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LAS CRUCES, NM

Flora J|2019 Buick Encore

Confirmed Service Customer

4/16/2025

I went in for a free oil change and without me asking, they washed my car for me!!

4/17/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

LAS CRUCES, NM

Victor A|2024 GMC Sierra 1500

Confirmed Service Customer

4/18/2025

courteous and prompt service

4/19/2025

Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LAS CRUCES, NM

Amy O|2020 Buick Envision

Confirmed Service Customer

4/7/2025

Very professional and helpful.

4/8/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAS CRUCES, NM

Annmarie L|2024 GMC Sierra 1500

Confirmed Service Customer

4/9/2025

Everyone went out of their way to be helpful

4/10/2025

Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CAPITAN, NM

Jack N|2022 Chevrolet Trax

Confirmed Service Customer

4/11/2025

Problem resolved quickly

4/12/2025

Thank you for sharing your experience! We're glad to hear that the team was able to resolve the issue quickly. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAS CRUCES, NM

Sharron L|2018 Buick Enclave

Confirmed Service Customer

4/17/2025

Dependably great! Friendly, concerned people in shop, clean, prompt, professional.

4/18/2025

Thank you for the great feedback! It’s great to hear the team continues to deliver consistently positive experiences.

Business Response

MESILLA PARK, NM

Eric B|2025 GMC Sierra 1500

Confirmed Sales Customer

4/18/2025

Started off looking at '24 models that weren't on the lot, but once engaged with sales and manager team they found the truck that I was looking for within the budget that I had. Found the truck, went it got it, gave me first shot at it and it worked out great. Truck is great and process was easy. Would recommend to friends and colleagues. This is the 6th vehicle I've purchased (new and used) from a Sisbarro dealer in LC.

RONNIE FRIETZE

4/19/2025

Congratulations on your new vehicle! Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

LAS CRUCES, NM

Carmen G|2023 Buick Envision

Confirmed Service Customer

4/21/2025

Very friendly staff! Very accommodating! Great service!

4/22/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAS CRUCES, NM

Jessica W|2015 GMC 1500 Sierra

Confirmed Service Customer

4/23/2025

My truck was in for a tune up. Once the service was completed and I left but had to return with minutes due to a check engine light came on. The Service agent Gabriel was concern an ran to get the technician to find out why I received the check engine light. They diagnosed it to a bad spark plug they received and will order a new one and get it back to me the next day. Gabriel then went above his job to find me a ride home and when he could not find the shuttle drive asked to take me home. I only like to take my vehicles to Sisbarro, and this is a reason why. Thank you, Gabriel and the technician that got my truck ready and I did not have to postpone my trip. Sincerely Jessica Williams

4/24/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAS CRUCES, NM

Larry T|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

4/28/2025

The salesperson who I dealt with was attentive, personal and knows his position very well.

JESSE ROSE

4/29/2025

We’re so glad to hear your salesperson provided attentive and knowledgeable service! It means a lot to us that you felt personally cared for throughout the process. We look forward to seeing you again soon!

Business Response

LAS CRUCES, NM

Sarah B|2020 Buick Enclave

Confirmed Service Customer

5/1/2025

You have a quiet place for me to relax and read while I wait which is appreciated. I also liked the car wash. Amazing that the charging error which I did not notice when checking out was covered by the company with no employee penalty. Many thanks.

5/1/2025

Thank you so much for your thoughtful review! We're glad you enjoyed the quiet space to relax and read, as well as the complimentary car wash. We're especially happy to hear that the charging error was resolved to your satisfaction—our goal is always to take care of our customers with integrity and care. We look forward to seeing you again soon!

Business Response

LAS CRUCES, NM

Xiaping G|2024 GMC Terrain

Confirmed Service Customer

5/11/2025

我认为第一次保养应该免费的

5/12/2025

您好,您的反馈和高星级评价对我们意义重大。如果您有任何需要,请随时联系我们。祝您拥有美好的一天!

Business Response

LAS CRUCES, NM

Tony C|2024 GMC Sierra 1500

Confirmed Service Customer

5/12/2025

Jose, service associate, and the technician that work on my vehicle were very good. Great customer service experience and I will be bringing my vehicle to you guys for its future needs.

5/13/2025

Thank you for choosing Sisbarro GMC, INC. as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

HATCH, NM

Marco R|2021 GMC 1500 Sierra

Confirmed Service Customer

5/13/2025

Chuck and the crew in the service department are awesome! Definitely will tell my friends and family Sisbarro service is the place to go for your car repairs

5/14/2025

Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

EL PASO, TX

Mark P|2023 GMC Canyon

Confirmed Service Customer

5/26/2025

Great Service Always Happy to See Me 😁

5/27/2025

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

Business Response

LAS CRUCES, NM

Jeanette C|2025 GMC Acadia

Confirmed Sales Customer

6/2/2025

Helpful salesman.

JESSE ROSE

6/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

HEREFORD, TX

John G|2022 Buick Enclave

Confirmed Service Customer

6/3/2025

Jose was great to deal with

6/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DEMING, NM

Luis R|2020 GMC 1500 Sierra

Confirmed Service Customer

4/23/2025

Did not wait long!

5/3/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

LAS CRUCES, NM

Jeff V|2025 GMC Canyon

Confirmed Sales Customer

5/5/2025

Good

JESSE ROSE

5/6/2025

Hi Jeff, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EL PASO, TX

Diana S|2016 Buick Enclave

Confirmed Service Customer

5/17/2025

Gabriel made sure all of my needs were taken care of, & he’s very easy to work with. Service was speedy, & my car is running great!

5/18/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAS CRUCES, NM

Ernest E R|2014 GMC 1500 Sierra

Confirmed Service Customer

5/20/2025

We arrived without an appointment and were greeted by Chuck. Stated our business and was out of there in about an hour. Professional, personal, and painless as always. We will continue to service our truck where we bought it years ago. Very pleased. Thanks again Chuck.

5/21/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

T OR C, NM

Victor V|2015 GMC Yukon XL

Confirmed Service Customer

5/25/2025

quick and affordable

5/26/2025

Quick and affordable—that’s what we love to hear! We know your time and budget matter, and we’re here to deliver value without compromise. Let’s keep the momentum going for next time!

Business Response

LAS CRUCES, NM

Pamela O|2025 GMC 1500 Sierra

Confirmed Sales Customer

5/30/2025

Already did

RONNIE FRIETZE

5/31/2025

Hi, your high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EL PASO, TX

Juan B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2025

Very friendly and good service

6/3/2025

Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEMING, NM

Orlando P|2010 Buick LACROSSE

Confirmed Service Customer

6/11/2025

Good customer service and communication with Chris Sanchez. My 145K Maintenance service was explained with the estimated cost clearly defined. Good job.

6/12/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAS CRUCES, NM

Dyanne P|2013 Buick Enclave

Confirmed Service Customer

6/19/2025

Always have a good experience, very good work and professional people thank you.

6/20/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sisbarro GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LAS CRUCES, NM

Tomas G|2023 GMC Sierra 1500

Confirmed Service Customer

6/3/2025

Customer service rep was great.

6/5/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

LAS CRUCES, NM

Robert C|2024 GMC Canyon

Confirmed Service Customer

6/9/2025

Good job, short wait.

6/10/2025

Short waits and solid service—music to our ears! We’re glad your visit was smooth and efficient. See you next time for another no-fuss, good-job kind of day!

Business Response

MESILLA PARK, NM

Joe C|2019 Chevrolet Traverse

Confirmed Service Customer

6/10/2025

Great service advisor, Chris Sanchez. He was honest and thorough.

6/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

LAS CRUCES, NM

Lawrence M|2022 GMC 1500 Sierra

Confirmed Service Customer

6/11/2025

Great service

6/12/2025

Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Business Response

LAS CRUCES, NM

James D|2025 GMC Sierra 1500

Confirmed Service Customer

6/13/2025

1st service was completed quickly with no issues.

6/14/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Sisbarro GMC, INC. and we hope to see you again soon!

Business Response

LAS CRUCES, NM

Naomi H|2019 Chevrolet Traverse

Confirmed Service Customer

6/17/2025

Ease of making a convenient appointment that met my schedule. Friendliness and professionalism of staff.

6/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LAS CRUCES, NM

Joseph D|2006 GMC Sierra

Confirmed Service Customer

6/17/2025

thanks for your help with my truck problem got it done thanks.

6/18/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

LAS CRUCES, NM

Fidel A|2014 GMC 1500 Sierra

Confirmed Service Customer

6/21/2025

Always walk out a happy and satisfied customer

6/22/2025

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!

Business Response

LAS CRUCES, NM

James M|2024 GMC Sierra 1500

Confirmed Service Customer

6/23/2025

L good

6/24/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LAS CRUCES, NM

Barbara C|2023 Buick Encore GX

Confirmed Service Customer

6/25/2025

I was served promptly and capably when I brought my car in for maintenance. The agent gave me an accurate estimate of how much time it might take, and was friendlyand efficient.

6/26/2025

Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

Business Response

LAS CRUCES, NM

Frankie R|2019 GMC 2500HD Sierra

Confirmed Service Customer

6/24/2025

It's always a great experience. My go to for service is Jose. He's always so professional and attentive.

6/25/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sisbarro GMC, INC.! We do hope we can be of assistance in the future. Take care!

Business Response

LAS CRUCES, NM

Maribel M|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/26/2025

Best service ever

DEREK POTTS

6/27/2025

Wow—“Best service ever” is music to our ears! It’s a high bar, and we’re honored to know we’ve earned that title in your book. Here’s to setting the standard and always staying one step ahead for you!

Business Response

LAS CRUCES, NM

Sylvia Q|2024 GMC Sierra 1500

Confirmed Service Customer

6/26/2025

The staff is always great very friendly, They answer any question I have. I love Roy the most he takes us where we need while our vehicle gets serviced.

6/27/2025

Thank you so much for this kind and heartfelt review! We’re glad the staff’s friendliness and helpful answers made you feel right at home—and it’s wonderful to hear Roy is your go-to for getting around while we take care of the rest. With friendly faces and thoughtful rides, we’ve got you covered from start to finish!

Business Response

DEMING, NM

Johnny E|2011 GMC Acadia

Confirmed Service Customer

6/27/2025

They did good

6/28/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

MESILLA, NM

Francisco E|2018 GMC 1500 Sierra

Confirmed Service Customer

6/28/2025

Estimated wait time was reasonable

6/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!

Business Response

DEMING, NM

Maria W|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

6/28/2025

Always receive prompt, courteous and thorough service. Did not have any information regarding a recall on our engine which was concerning to us.

6/29/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

LAS CRUCES, NM

Jack N|2022 Chevrolet Trax

Confirmed Service Customer

6/30/2025

oil change was handled quickly and professionally. done at the appointed time

7/1/2025

Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!

Business Response

LAS CRUCES, NM

Janice B|2024 GMC Terrain

Confirmed Service Customer

7/17/2025

Service manager was friendly and efficient. The oil change was quick. The only problem was they were so busy they didn't have time to rotate the tires. Also, no car wash. Why do they make appointments for these services if they don't have the time to do them?

7/18/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

LAS CRUCES, NM

Charles H|2025 GMC Terrain

Confirmed Sales Customer

6/28/2025

Excellent performance. The least stressful, easiest purchase we have ever made.

DANIEL CHAVEZ

6/29/2025

Wow, we're glad you had such a wonderful experience with us! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Congratulations on your new vehicle! We hope to see you soon!

Business Response

LAS CRUCES, NM

Edward R|2024 GMC Terrain

Confirmed Service Customer

6/30/2025

Scheduling service was perfect and the actual service was fast and reliable.

7/1/2025

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAS CRUCES, NM

Richard L|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/6/2025

It was good the ppl were nice and professional the service was done in timely manner

7/7/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

LAS CRUCES, NM

Isaiah K|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/14/2025

From the courtesy car wash on my truck to just communication back and forth was pretty dang good.

7/15/2025

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best wishes, Sisbarro GMC, INC.

Business Response

LAS CRUCES, NM

Ronald W|2023 GMC 1500 Sierra

Confirmed Service Customer

7/15/2025

Jose was very professional to work with. Helped determine that a recall that I received a notice on had been prevuously addresed .

7/16/2025

Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

LAS CRUCES, NM

Edna R|2024 Buick Envision

Confirmed Service Customer

7/17/2025

I drive 120 miles round trip for your service department, Chuck and Gabriel are the very best

7/18/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for choosing Sisbarro GMC, INC. and we hope to see you again.

Business Response

ALAMOGORDO, NM

Dyanne P|2013 Buick Enclave

Confirmed Service Customer

7/21/2025

I always take my vehicle in for service. This time I needed to replace the seat bezel and the power button adjustment panel. Spoke with Jose Salas he ordered the parts made an appointment, parts were replaced with no issues, good as new again. Thank you Jose for making it easy for me.

7/22/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

LAS CRUCES, NM

Brian W|2016 Buick Enclave

Confirmed Service Customer

7/22/2025

We took the Enclave in for a Safety recall and later in the same day your people called and said the vehicle was ready to go as you don’t have the part in stock. Maybe, just maybe your people should check on parts before booking an appointment. The kicker is WE wasted 2 hours of the day dropping off and picking up plus this whole process will need to be repeated when the parts come in. Who is going to compensate us for the wasted time? JUST SAYING

7/24/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LAS CRUCES, NM

Jerry S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/24/2025

Quick and efficient service

7/25/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LAS CRUCES, NM

Eugene H|2015 GMC 2500HD Sierra

Confirmed Service Customer

7/30/2025

The service department made a great effort to mitigate the issue

7/31/2025

Thanks for recognizing our service department’s effort—we’re always working to go the extra mile to make things right. Your patience and trust make all the difference as we continue striving for solutions that stick.

Business Response

RUIDOSO, NM

Charlie Y|2023 Buick Envision

Confirmed Service Customer

8/2/2025

Great service.

8/3/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

LAS CRUCES, NM

Joe A|2007 Chevrolet Suburban

Confirmed Service Customer

8/2/2025

People at Sisbarro provided great service and advice.

8/3/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!

Business Response

LAS CRUCES, NM

Annmarie L|2024 GMC Sierra 1500

Confirmed Service Customer

8/2/2025

Service department went out of their way to get my oil changed and on my way even though they are always very busy

8/3/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

CAPITAN, NM

David T|2024 GMC Sierra 1500

Confirmed Service Customer

8/4/2025

I had to call and check on my Truck after it was there for 2 hours for the first Oil change. The vehicle was purchased thru Sisbarro Dealership.

8/5/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LORDSBURG, NM

Allan C|2020 Buick Enclave

Confirmed Service Customer

8/5/2025

Great service, sorry to hear that Sisbarro will no longer be a Buick dealership

8/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LAS CRUCES, NM

Albert S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/10/2025

The service was very quick and pleasant.

8/11/2025

We’re so glad we could get you taken care of quickly while still making the visit pleasant — that balance is exactly what we strive for. Wishing you a fantastic day!

Business Response

LAS CRUCES, NM

Esther L|2018 GMC Acadia

Confirmed Service Customer

8/14/2025

Professional and friendly

8/15/2025

Professional and friendly is the balance we strive for every day, and it’s great to know you felt that combination. We’ll be ready to welcome you back with the same care and warmth.

Business Response

LAS CRUCES, NM

Jacqueline H|2021 GMC 1500 Sierra

Confirmed Service Customer

8/17/2025

The representative was very professional and kind.

8/18/2025

Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!

Business Response

LAS CRUCES, NM

Ruben A|2020 GMC 1500 Sierra

Confirmed Service Customer

8/19/2025

My overall experience with the dealership was just okay. I feel the service could have been much better. I had to call multiple times just to get updates on my vehicle, and I didn’t feel like I was kept informed unless I reached out myself. On one occasion, I was told my service advisor would get back to me, but I never received a call. Each time I called, it almost felt like I was inconveniencing the staff. I wasn’t expecting daily updates, and I understand my vehicle isn’t the only one being worked on, but a simple courtesy call with a status update would have made a big difference.

8/21/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LAS CRUCES, NM

Philip V|2018 Chevrolet Colorado

Confirmed Service Customer

9/1/2025

Great service, fast and efficient.

9/2/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

LAS CRUCES, NM

Shelly W|2006 Buick Rainier

Confirmed Service Customer

9/1/2025

Everyone’s so nice and helpful! I had an oil change and there were several people ahead of me. I decided to just wait there. The lady kept checking on me to see if I needed anything! The waiting room is very clean and nice and comfortable.And still my wait wasn’t as long as I expected. The only problem I had was that I couldn’t figure out the snack vending machine!LOL! I always get great service here!

9/2/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

LAS CRUCES, NM

John R|2025 GMC Yukon

Confirmed Service Customer

9/2/2025

Great service, from top to bottom!

9/3/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

LAS CRUCES, NM

Lawrence C|2024 GMC Sierra 3500 HD

Confirmed Service Customer

9/7/2025

Very good

9/8/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LAS CRUCES, NM

Marvin H|2020 Buick Encore

Confirmed Service Customer

9/7/2025

The service was excellent, the only hitch was, the printer was malfunctioning, and I never received any of the paper work as to the service which was done. Guess that is not that big of a deal. The vehicle service was completed to my satisfaction.

9/8/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

LAS CRUCES, NM

Albert C|2017 Buick Encore

Confirmed Service Customer

8/4/2025

Had to get my auto towed to your service department because the car stopped running and had the battery replaced.

8/5/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LAS CRUCES, NM

Rachel B|2015 GMC Acadia

Confirmed Service Customer

8/5/2025

Always do good work every time I take my vehicle there.I never have had any issues

8/6/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sisbarro GMC, INC.! We look forward to your next visit! Take care!

Business Response

LAS CRUCES, NM

Jimmy P|2023 GMC Sierra 1500

Confirmed Service Customer

8/15/2025

Fast and easy

8/17/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to helping again in the future. Best wishes, Sisbarro GMC, INC

Business Response

LAS CRUCES, NM

John R|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

8/20/2025

In the last 3 months I have bought 2 vehicles from Sisbarro! Both were an absolute pleasure! From Ronnie in sales to Johnny the GM, and Dan in finance. It was refreshing to not have to play the back-and-forth game as is normal protocol in the car sales industry! In both instances Mr. Sisbarro took the time to sit down with my wife, and I to make sure we were being taken care of. The service we received led to my brother-in-law buying a new pickup as well. Great experience!

RONNIE FRIETZE

8/21/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Sisbarro GMC, INC.

Business Response

LAS CRUCES, NM

Margarita Q|2020 GMC Terrain

Confirmed Service Customer

8/23/2025

Very professional and my car ran excellent after my oil change. I love how the staff can get my humor even though they probably didn’t know how worried I was. I’ve never left my car with anyone. The staff is very trustworthy. Thank you!

8/24/2025

Hello, thank you for sharing your positive experience! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. We look forward to your next visit! Take care!

Business Response

LAS CRUCES, NM

Dyanne P|2013 Buick Enclave

Confirmed Service Customer

9/1/2025

My Enclave was taken in for service, and like always and excellent job was done. Thank you.

9/2/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

LAS CRUCES, NM

Monica A|2016 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

Jose was professional and the service was timely.

9/9/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

LAS CRUCES, NM

Richard S|2026 GMC Sierra 1500

Confirmed Sales Customer

9/16/2025

Daniel Chavez is the best salesman I have ever met. He is honest and sincere and a person I call one of my best friends. THE BEST

DANIEL CHAVEZ

9/17/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

ELEPHANT BUTTE, NM

Royce P|2023 GMC Yukon

Confirmed Service Customer

9/17/2025

Car was in the shop for drivetrain problems. When I got it back it ran better than it ever has thanks Chris and team!

9/18/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SILVER CITY, NM

Charlotte T|2020 GMC Yukon

Confirmed Service Customer

9/18/2025

I appreciate the manager and Jose very much.

9/19/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

DEMING, NM

Victoria H|2020 Buick Envision

Confirmed Service Customer

9/20/2025

I was treated nicely. Everything I asked for was done. I am happy with the personnel and service.

9/21/2025

Hi there! We're so happy we were able to help you out! Thank you again for choosing Sisbarro GMC, INC. and we hope to see you again.

Business Response

LAS CRUCES, NM

Terrie R|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/28/2025

Amazing service

9/29/2025

Hi there, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sisbarro GMC, INC.!

Business Response

MESQUITE, NM

Richard A|2025 GMC Canyon

Confirmed Service Customer

10/6/2025

They did a good job

10/7/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

LAS CRUCES, NM

Angel B|2025 GMC Sierra 1500

Confirmed Service Customer

10/8/2025

Pretty sad had an appointment made on line but was not taken in till 2 hours later

10/9/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ARREY, NM

Nora G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

10/8/2025

I took my truck to change the oil with a appointment and it took all day. If I knew it was going to take that long I would have taken it somewhere else and forget the free oil chance

10/9/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

LAS CRUCES, NM

Stephen D|2024 GMC Sierra 1500

Confirmed Service Customer

10/8/2025

Top of the Line customer Service

10/9/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LAS CRUCES, NM

Mario M|2025 GMC Yukon

Confirmed Sales Customer

10/13/2025

Mike T is the best! And Danny C was great! Love the new Yukon.

DANIEL CHAVEZ

10/14/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LAS CRUCES, NM

Arlie B|2024 GMC Yukon

Confirmed Service Customer

10/14/2025

Quick service

10/15/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

LAS CRUCES, NM

Grady O|2026 GMC Sierra 1500

Confirmed Sales Customer

10/16/2025

Was all good. Ronnie Fritz was very helpful and paid close attention to detail and went out of his was to make sure all went well. Mike Tourtillott and Michael Yoke helped in the background as well and were great sources of info and assistance. Thanks to all of them.

RONNIE FRIETZE

10/17/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LAS CRUCES, NM

Fidel A|2014 GMC 1500 Sierra

Confirmed Service Customer

10/21/2025

Fast, expeditious, friendly

10/23/2025

Thank you for choosing Sisbarro GMC, INC. as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

LAS CRUCES, NM

Kurt B|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/22/2025

Reasonably fast, exceptional price, vehicle returned clean.

10/23/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LAS CRUCES, NM

Carmen G|2023 Buick Envision

Confirmed Service Customer

10/22/2025

Great service! Excellent customer service!!

10/23/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LAS CRUCES, NM

Michael G|2026 GMC Acadia

Confirmed Sales Customer

10/25/2025

friendly

JESSE ROSE

10/26/2025

Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We look forward to helping again in the future. Take care!

Business Response

STANLEY, NM

Carolynn H|2022 GMC Terrain

Confirmed Service Customer

10/29/2025

AS always Sisbarro does a great job on servicing our vehicles, if they didn't we wouldn't deal with them for 25 years!

10/29/2025

We’re honored to have earned your trust for over 25 years—what an incredible compliment! Knowing you’ve chosen Sisbarro GMC time after time means the world to us. We look forward to continuing that tradition of great service and lasting relationships for many years to come.

Business Response

LAS CRUCES, NM

Donald L|2017 GMC Canyon

Confirmed Service Customer

9/10/2025

Good

9/11/2025

Hi, your feedback and star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LAS CRUCES, NM

Kevin B|2024 GMC Sierra 1500

Confirmed Service Customer

9/10/2025

NA

9/11/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

LAS CRUCES, NM

Frankie R|2019 GMC 2500HD Sierra

Confirmed Service Customer

9/16/2025

Jose Salas, always courteous and a true professional. Very satisfied with the service I received.

9/17/2025

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

LAS CRUCES, NM

Oscar G|2025 GMC Sierra 1500

Confirmed Service Customer

9/19/2025

Customer service is very excellent. I love the service. It was quick and easy thank you.

9/20/2025

Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

Business Response

LAS CRUCES, NM

Dale M|2024 Buick Encore GX

Confirmed Service Customer

9/23/2025

In for oil change and tire rotation the got to me in a reasonable amount of time

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!

Business Response

LAS CRUCES, NM

Robert T|2026 GMC Acadia

Confirmed Sales Customer

9/27/2025

i’ve always sisbaro

DANIEL CHAVEZ

9/28/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HATCH, NM

W. Jay G|2024 GMC Canyon

Confirmed Service Customer

9/29/2025

Jose checked the battery and alternator and coil not find any problem.

9/30/2025

Thank you for sharing about your recent visit—Jose will be glad to know he took care of your battery and alternator concerns thoroughly. We’ll be here if you need us for anything else down the road!

Business Response

SILVER CITY, NM

Jerry S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/7/2025

Quick , timely and friendly as always

10/8/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

LAS CRUCES, NM

Jim B|2023 GMC Sierra 3500 HD

Confirmed Service Customer

11/19/2025

IT WAS JUST AN OIL AND FILLTER CHANGE

11/20/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

LAS CRUCES, NM

Terry G|2020 Buick Enclave

Confirmed Service Customer

11/5/2025

Everything was smooth and straight forward.

11/5/2025

We’re so happy to hear everything went smoothly and straightforward! That’s the experience we aim for every single time—clear, simple, and stress-free. Here’s to many more easy rides ahead with us!

Business Response

LAS CRUCES, NM

Sarah B|2020 Buick Enclave

Confirmed Service Customer

11/6/2025

Ruby checked me in and kept me informed of progress. Interesting conversations in waiting area, positive about Sisbarro.

11/7/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LAS CRUCES, NM

Elizabeth C|2021 GMC Acadia

Confirmed Service Customer

11/7/2025

They diagnosed the problem right away. And fixed it same day.

11/8/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LAS CRUCES, NM

Alfonso M|2017 GMC Canyon

Confirmed Service Customer

11/7/2025

Service department charge me 6 hours of service for only 4 hours work🤨

11/8/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MESILLA PARK, NM

Ray D|2021 GMC 1500 Sierra

Confirmed Service Customer

11/7/2025

From out of state. Quickly did service. Good attitude.

11/8/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

NEW BERN, NC

Royce P|2023 GMC Yukon

Confirmed Service Customer

11/10/2025

I recently brought my vehicle in for service after my check engine light came on, and the experience was extremely disappointing. The staff called to tell me my fuel filter was coming apart and that I needed a $1,000 repair immediately. When I asked for clarification, I later found out that this wasn’t actually the case — the filter was not falling apart as they had claimed. Not only did they try to push an unnecessary and expensive repair, but they were also rude and unprofessional over the phone. The entire interaction felt like they were trying to pressure me into agreeing to work that didn’t need to be done. I highly recommend getting a second opinion before authorizing any repairs here. Based on my experience, I wouldn’t trust their diagnosis or customer service.

11/11/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

SILVER CITY, NM

Satish K|2018 Buick LaCrosse

Confirmed Service Customer

11/19/2025

My car received the needed work in a timely manner. I requested a car wash, and the car came out looking like new.

11/20/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAS CRUCES, NM

Colette C|2015 Buick Encore

Confirmed Service Customer

11/20/2025

The service was fine, They were busy.....but I understood and patiently waited for about 75 minutes. My real shock came when they presented my bill!! I have never been charged $96.16 for an oil changeIIIIIIIIIIIIIIIIIn all my years of being a Sisbarro customer and purchasing my Buick there, I couldn't believe it!! I sincerely hope this reaches Lou Sisbarro!!!

11/21/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LAS CRUCES, NM

Joseph D|2006 GMC Sierra

Confirmed Service Customer

11/21/2025

Good work on my truck

11/22/2025

Thank you for the clear and encouraging feedback—our team is glad to have delivered good work on your truck, and we’re ready to keep that dependable quality going strong for your next visit.

Business Response

LAS CRUCES, NM

Barbara C|2023 Buick Encore GX

Confirmed Service Customer

11/22/2025

Chris Sanchez was my service advisor. He was professional, helpful and made sure that I was satisfied with the service.

11/23/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

LAS CRUCES, NM

Gabriel G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/22/2025

Danny Chavez has the upmost respect for his customers. He was transparent and courteous to me and my wife. Danny is by far the best salesman we’ve ever met and we’ve purchased plenty of vehicles. His sales manager John Ramirez even sat down with us for a few minutes just to talk. We had an amazing experience!!!

DANIEL CHAVEZ

11/23/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DEMING, NM

James N|2020 GMC 1500 Sierra

Confirmed Service Customer

11/28/2025

Courtesy and very professional

11/27/2025

Hi, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.! We're looking forward to your next visit!

Business Response

LAS CRUCES, NM

James S|2014 Chevrolet Malibu

Confirmed Service Customer

11/27/2025

Skilled replacement of 11 year original equipment battery and hood support.

11/28/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

LAS CRUCES, NM

John C|2018 Buick Enclave

Confirmed Service Customer

12/1/2025

Ruby was very helpful in keeping me informed about the progress. The problem I had was taken care of by someone who obviously knew what they were doing. Very professional service by all!

12/2/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LAS CRUCES, NM

Clara L|2023 Buick Envision

Confirmed Service Customer

12/5/2025

My car is making a grinding sound when I back up and I thought it would be fixed but it is still the same. I will need to take it in again. I felt that they rushed me in and out. Not happy!

12/6/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MESILLA, NM

Carlos C|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

11/19/2025

I got a great deal. No back and forth. I told sales person what I wanted and he came back and gave me the deal I was looking for.

RON VALDIVIA

11/20/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

LAS CRUCES, NM

Kevin T|2025 GMC HUMMER EV SUV

Confirmed Service Customer

11/25/2025

They go above and beyond for there customers. Always a pleasure to visit Sisbarro GMC

11/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LAS CRUCES, NM

Johnny E|2011 GMC Acadia

Confirmed Service Customer

11/25/2025

Staff known there work and they do it right

11/26/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MESILLA, NM

Mary I|2019 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Ruby was excellent in the proformance of het duties. If i were her boss i would give a raise She's a very dependable employee . Don't lose her.

11/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

LAS CRUCES, NM

Jerry T|2019 GMC 1500 Sierra

Confirmed Service Customer

12/2/2025

All good

12/3/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LAS CRUCES, NM

Michael S|2026 GMC Sierra 1500

Confirmed Sales Customer

12/3/2025

Stopped in for service on my old truck. Walked the lot and was initially helped by Angel who was very professional and friendly. He assisted me with a test drive and let me know he worked in the used lot sales. He introduced me to Joey who was very helpful and assisted with my purchase. Enjoyed the fact that no one was pushy about selling a vehicle. Made it clear they wanted to help me with information and would assist in any way they could. This is the second vehicle I have purchased at the dealership. Definitely will be back in the future.

JOEY ALARCON

12/4/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Michael! We sincerely value your business and look forward to your next visit!

Business Response

EL PASO, TX

Michael P|2025 GMC Sierra 1500

Confirmed Service Customer

12/5/2025

This was the worst experience ever. My appointment time was 10:45 and they didn’t finish until 1:13. I understand I wasn’t the only customer but when the technician took his lunch break before finishing a simple oil change and tire rotation. The service advisor came and said we needed to order an oil filter (the first time) second time it was we needed to order a fuel filter. There are few incentives for car buyers now and the first service being free just became a burden. I don’t know that I will ever go back to Sisbarro for service or to buy another vehicle.

12/6/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

LAS CRUCES, NM

William B|2024 GMC Canyon

Confirmed Service Customer

12/6/2025

They always do good work and get the job done.

12/7/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAS CRUCES, NM

Raymond J|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/8/2025

As always, the service department came through!

12/9/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LAS CRUCES, NM

Edna R|2024 Buick Envision

Confirmed Service Customer

12/12/2025

I was a little worried. I brought my car in and found out that Chuck was not in for the day. First time I’ve ever heard of that happening. I was hesitant about dropping off my car, but Jose and Chris gave me excellent service. Highly recommend Sisbarro.

12/13/2025

We’re so glad Jose and Chris were able to ease your worries and provide excellent service! Your recommendation means a lot to us, and we’re happy your visit turned out positive despite the unexpected absence.

Business Response

ALAMOGORDO, NM

Maria M|2014 GMC Terrain

Confirmed Service Customer

12/15/2025

As always very happy with your service department, would recommend to friends and family. Thank you

12/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LAS CRUCES, NM

Leticia P|2019 Buick Encore

Confirmed Service Customer

12/31/2025

Never take my car there again, they don’t have any professionalism, spend more than a week with my car and never answer the phone to let me know if my car was ready o no,

1/2/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

LAS CRUCES, NM

Julio S|2023 GMC Yukon

Confirmed Service Customer

1/2/2026

First trip took to diagnose mechanical problem on my 2023 Yukon and parts were ordered. Second trip brought to dealership to install parts that complete job now they say it’s gonna take two days. I have to reschedule.

1/3/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

SILVER CITY, NM

Raul G|2026 GMC Canyon

Confirmed Sales Customer

1/6/2026

Sisbarro Dealership has always done wonderful with us and we will not buy anywhere else. They go above and beyond to work with you and find you what you need.

ESTEVAN MADRID

1/7/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!

Business Response

DEMING, NM

Rick D|2021 GMC 1500 Sierra

Confirmed Service Customer

1/6/2026

Best service in town service advisors always above and beyond

1/7/2026

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAS CRUCES, NM

Patrick P|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

1/7/2026

not very impressed, i do understand the service dept had som issues with their employes however it took them almost 3 months to get my truck a new antifreez tank and sensor, no folloow up calls ,no call to let me know the part was in etc. my truck failed on me and went into limp mode in november 2025 and found out it had an aftermarket fresh air intake so i do understand having to order the part to repair it at my own expense which fortunately was warranty by banks. I was not very happy about the 900 and change bill i recieved for towing and diagnostic fee, labor yes i get it . when i bought the truck at casa buick gmc in elpaso i also purchased the extended warranty plan which was pitched to me as bumper to bumper theft, glass , towing, rental car if needed etc. This warranty was not honard at sisbarro service and i was told i would have to take up the issue with gm? On the flip side the new service team did fix my truck quite quickly after i gave them the part i orderd and did call to inform me it was ready to go. In short i guess my truck is back on the road and no more warning lights or limp mode issue which is good but the towing and diagnostic fee, plugging in a scanner basically, not good .i will continue to use sisbarro for warranty work if needed however regular preventive maint and service i have whitehead chevy in t or c nm where i live.

1/7/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

TRUTH OR CONSEQUENCE, NM

Andrea S|2017 GMC Terrain

Confirmed Service Customer

1/8/2026

They were all very friendly and very helpful. Chuck listen to what I needed done to my vehicle.

1/9/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MIMBRES, NM

Oscar M|2024 GMC Yukon XL 1500

Confirmed Service Customer

1/9/2026

Just got my oil changed at Sisbarro Las Cruces and had a great experience! I walked in easily, and the service was super quick. Everyone working was fantastic, got a text while in the waiting area enjoying a delicious cup of coffee. They're honest, reasonably priced, and go the extra mile with amenities like shuttle rides if needed. All staff were friendly and extremely knowledgeable- Highly recommend for reliable service!

1/10/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAS CRUCES, NM

Larry K|2024 GMC Terrain

Confirmed Service Customer

1/9/2026

Unable to duplicate or find 2 problems that were important to repair. No code resulted in no repair.

1/9/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LAS CRUCES, NM

Joe M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

12/9/2025

Good service and professional service. Job well done ??

12/10/2025

Hello, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DEMING, NM

Victor A|2024 GMC Sierra 1500

Confirmed Service Customer

12/12/2025

did the work needed on my vehicle in a timely manner

12/13/2025

We’re happy your vehicle work was completed in a timely manner! Providing efficient service is always our priority.

Business Response

LAS CRUCES, NM

Hector O|2023 GMC Sierra 3500 HD

Confirmed Service Customer

12/21/2025

Dealership staff is friendly and professional. I left my diesel truck to get DEF parts repaired and they did it promptly under warranty in less than a week. There was something, however, that greatly displeased me. They did some test driving to make sure the repairs were done properly, which I have absolutely no problem with. When I went to pick up my truck, my fuel gauge was completely empty, and I left it with over a quarter tank. I wasn't sure if I was going to make it to the gas station. I understand some testing has to be done but come on, bone dry fuel tank? Have some courtesy and leave half a quarter at the very least. I hope this incident does not repeat as I will keep coming here for maintenance.

12/23/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CARLSBAD, NM

Margarita P|2019 GMC Terrain

Confirmed Service Customer

1/2/2026

Muy bien

1/3/2026

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!

Business Response

LA MESA, NM

Hector M|2020 GMC Terrain

Confirmed Service Customer

1/6/2026

Was a little upset because the 2020GMC tarain did not throw a code or check engine light did not come on, that could have blown the engine.

1/7/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

RINCON, NM

John B|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/8/2026

I've purchased several trucks from you, Danny always takes care of me good, never any problems. Great Job

DANIEL CHAVEZ

1/9/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

EL PASO, TX

Angel M|2021 GMC Yukon

Confirmed Service Customer

1/15/2026

FAST SERVICE

1/17/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LAS CRUCES, NM

Lisa H|2017 Buick Enclave

Confirmed Service Customer

1/16/2026

I took my car in for an oil change and an airbag recall.i told them it was shifting a little hard. They told me I needed a new transmission, they didn't do the recall nor an oil change. They kept my car for 8 days. When I went to pick it up the tech (Rusty) had a salesman come to try to sell me a new car. As it turned out. I had gotten a bad tank of gas and there is nothing wrong with my transmission. I have purchased 9 vehicles from this dealership. I will never go back. Im so disappointed. It used to be an honest business.

1/17/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

LAS CRUCES, NM

David T|2024 GMC Canyon

Confirmed Service Customer

1/10/2026

great service

1/11/2026

Hi, we are so happy to read such a great review about Sisbarro GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAS CRUCES, NM

Terry G|2020 Buick Enclave

Confirmed Service Customer

1/14/2026

Everything was great. The technician that helped me was very attentive and followed up on all issues.

1/15/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

LAS CRUCES, NM