Our Reviews
Orlando P|2010 Buick LACROSSE
Confirmed Service Customer
6/11/2025
Good customer service and communication with Chris Sanchez. My 145K Maintenance service was explained with the estimated cost clearly defined. Good job.
6/12/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LAS CRUCES, NM
Frankie R|2019 GMC 2500HD Sierra
Confirmed Service Customer
6/24/2025
It's always a great experience. My go to for service is Jose. He's always so professional and attentive.
6/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sisbarro GMC, INC.! We do hope we can be of assistance in the future. Take care!
LAS CRUCES, NM
Maribel M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/26/2025
Best service ever
DEREK POTTS
6/27/2025
Wow—“Best service ever” is music to our ears! It’s a high bar, and we’re honored to know we’ve earned that title in your book. Here’s to setting the standard and always staying one step ahead for you!
LAS CRUCES, NM
Sylvia Q|2024 GMC Sierra 1500
Confirmed Service Customer
6/26/2025
The staff is always great very friendly, They answer any question I have. I love Roy the most he takes us where we need while our vehicle gets serviced.
6/27/2025
Thank you so much for this kind and heartfelt review! We’re glad the staff’s friendliness and helpful answers made you feel right at home—and it’s wonderful to hear Roy is your go-to for getting around while we take care of the rest. With friendly faces and thoughtful rides, we’ve got you covered from start to finish!
DEMING, NM
Lawrence M|2022 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
Great service
6/12/2025
Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
LAS CRUCES, NM
Fidel A|2014 GMC 1500 Sierra
Confirmed Service Customer
6/21/2025
Always walk out a happy and satisfied customer
6/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!
LAS CRUCES, NM
Johnny E|2011 GMC Acadia
Confirmed Service Customer
6/27/2025
They did good
6/28/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MESILLA, NM
Janice B|2024 GMC Terrain
Confirmed Service Customer
7/17/2025
Service manager was friendly and efficient. The oil change was quick. The only problem was they were so busy they didn't have time to rotate the tires. Also, no car wash. Why do they make appointments for these services if they don't have the time to do them?
7/18/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LAS CRUCES, NM
Joe C|2019 Chevrolet Traverse
Confirmed Service Customer
6/10/2025
Great service advisor, Chris Sanchez. He was honest and thorough.
6/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LAS CRUCES, NM
Edward R|2024 GMC Terrain
Confirmed Service Customer
6/30/2025
Scheduling service was perfect and the actual service was fast and reliable.
7/1/2025
Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAS CRUCES, NM
Dyanne P|2013 Buick Enclave
Confirmed Service Customer
7/21/2025
I always take my vehicle in for service. This time I needed to replace the seat bezel and the power button adjustment panel. Spoke with Jose Salas he ordered the parts made an appointment, parts were replaced with no issues, good as new again. Thank you Jose for making it easy for me.
7/22/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LAS CRUCES, NM
Barbara C|2023 Buick Encore GX
Confirmed Service Customer
6/25/2025
I was served promptly and capably when I brought my car in for maintenance. The agent gave me an accurate estimate of how much time it might take, and was friendlyand efficient.
6/26/2025
Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
LAS CRUCES, NM
Francisco E|2018 GMC 1500 Sierra
Confirmed Service Customer
6/28/2025
Estimated wait time was reasonable
6/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!
DEMING, NM
Maria W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/28/2025
Always receive prompt, courteous and thorough service. Did not have any information regarding a recall on our engine which was concerning to us.
6/29/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LAS CRUCES, NM
Ronald W|2023 GMC 1500 Sierra
Confirmed Service Customer
7/15/2025
Jose was very professional to work with. Helped determine that a recall that I received a notice on had been prevuously addresed .
7/16/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
LAS CRUCES, NM
Brian W|2016 Buick Enclave
Confirmed Service Customer
7/22/2025
We took the Enclave in for a Safety recall and later in the same day your people called and said the vehicle was ready to go as you don’t have the part in stock. Maybe, just maybe your people should check on parts before booking an appointment. The kicker is WE wasted 2 hours of the day dropping off and picking up plus this whole process will need to be repeated when the parts come in. Who is going to compensate us for the wasted time? JUST SAYING
7/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAS CRUCES, NM
Naomi H|2019 Chevrolet Traverse
Confirmed Service Customer
6/17/2025
Ease of making a convenient appointment that met my schedule. Friendliness and professionalism of staff.
6/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAS CRUCES, NM
Joseph D|2006 GMC Sierra
Confirmed Service Customer
6/17/2025
thanks for your help with my truck problem got it done thanks.
6/18/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LAS CRUCES, NM
Dyanne P|2013 Buick Enclave
Confirmed Service Customer
6/19/2025
Always have a good experience, very good work and professional people thank you.
6/20/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sisbarro GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
LAS CRUCES, NM
James M|2024 GMC Sierra 1500
Confirmed Service Customer
6/23/2025
L good
6/24/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LAS CRUCES, NM
David T|2024 GMC Sierra 1500
Confirmed Service Customer
8/4/2025
I had to call and check on my Truck after it was there for 2 hours for the first Oil change. The vehicle was purchased thru Sisbarro Dealership.
8/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LORDSBURG, NM
Robert C|2024 GMC Canyon
Confirmed Service Customer
6/9/2025
Good job, short wait.
6/10/2025
Short waits and solid service—music to our ears! We’re glad your visit was smooth and efficient. See you next time for another no-fuss, good-job kind of day!
MESILLA PARK, NM
James D|2025 GMC Sierra 1500
Confirmed Service Customer
6/13/2025
1st service was completed quickly with no issues.
6/14/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Sisbarro GMC, INC. and we hope to see you again soon!
LAS CRUCES, NM
Isaiah K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
From the courtesy car wash on my truck to just communication back and forth was pretty dang good.
7/15/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best wishes, Sisbarro GMC, INC.
LAS CRUCES, NM
Jerry S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/24/2025
Quick and efficient service
7/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LAS CRUCES, NM
Allan C|2020 Buick Enclave
Confirmed Service Customer
8/5/2025
Great service, sorry to hear that Sisbarro will no longer be a Buick dealership
8/6/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAS CRUCES, NM
Jack N|2022 Chevrolet Trax
Confirmed Service Customer
6/30/2025
oil change was handled quickly and professionally. done at the appointed time
7/1/2025
Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
LAS CRUCES, NM
Edna R|2024 Buick Envision
Confirmed Service Customer
7/17/2025
I drive 120 miles round trip for your service department, Chuck and Gabriel are the very best
7/18/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for choosing Sisbarro GMC, INC. and we hope to see you again.
ALAMOGORDO, NM
Charlie Y|2023 Buick Envision
Confirmed Service Customer
8/2/2025
Great service.
8/3/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LAS CRUCES, NM
Joe A|2007 Chevrolet Suburban
Confirmed Service Customer
8/2/2025
People at Sisbarro provided great service and advice.
8/3/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!
LAS CRUCES, NM
Annmarie L|2024 GMC Sierra 1500
Confirmed Service Customer
8/2/2025
Service department went out of their way to get my oil changed and on my way even though they are always very busy
8/3/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CAPITAN, NM
Albert S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/10/2025
The service was very quick and pleasant.
8/11/2025
We’re so glad we could get you taken care of quickly while still making the visit pleasant — that balance is exactly what we strive for. Wishing you a fantastic day!
LAS CRUCES, NM
Jacqueline H|2021 GMC 1500 Sierra
Confirmed Service Customer
8/17/2025
The representative was very professional and kind.
8/18/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
LAS CRUCES, NM
Lawrence C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
9/7/2025
Very good
9/8/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LAS CRUCES, NM
Marvin H|2020 Buick Encore
Confirmed Service Customer
9/7/2025
The service was excellent, the only hitch was, the printer was malfunctioning, and I never received any of the paper work as to the service which was done. Guess that is not that big of a deal. The vehicle service was completed to my satisfaction.
9/8/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LAS CRUCES, NM
Ruben A|2020 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
My overall experience with the dealership was just okay. I feel the service could have been much better. I had to call multiple times just to get updates on my vehicle, and I didn’t feel like I was kept informed unless I reached out myself. On one occasion, I was told my service advisor would get back to me, but I never received a call. Each time I called, it almost felt like I was inconveniencing the staff. I wasn’t expecting daily updates, and I understand my vehicle isn’t the only one being worked on, but a simple courtesy call with a status update would have made a big difference.
8/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAS CRUCES, NM
Philip V|2018 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
Great service, fast and efficient.
9/2/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LAS CRUCES, NM
Shelly W|2006 Buick Rainier
Confirmed Service Customer
9/1/2025
Everyone’s so nice and helpful! I had an oil change and there were several people ahead of me. I decided to just wait there. The lady kept checking on me to see if I needed anything! The waiting room is very clean and nice and comfortable.And still my wait wasn’t as long as I expected. The only problem I had was that I couldn’t figure out the snack vending machine!LOL! I always get great service here!
9/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LAS CRUCES, NM
Royce P|2023 GMC Yukon
Confirmed Service Customer
9/17/2025
Car was in the shop for drivetrain problems. When I got it back it ran better than it ever has thanks Chris and team!
9/18/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SILVER CITY, NM
Richard A|2025 GMC Canyon
Confirmed Service Customer
10/6/2025
They did a good job
10/7/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LAS CRUCES, NM
Grady O|2026 GMC Sierra 1500
Confirmed Sales Customer
10/16/2025
Was all good. Ronnie Fritz was very helpful and paid close attention to detail and went out of his was to make sure all went well. Mike Tourtillott and Michael Yoke helped in the background as well and were great sources of info and assistance. Thanks to all of them.
RONNIE FRIETZE
10/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LAS CRUCES, NM
Richard L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/6/2025
It was good the ppl were nice and professional the service was done in timely manner
7/7/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
LAS CRUCES, NM
Esther L|2018 GMC Acadia
Confirmed Service Customer
8/14/2025
Professional and friendly
8/15/2025
Professional and friendly is the balance we strive for every day, and it’s great to know you felt that combination. We’ll be ready to welcome you back with the same care and warmth.
LAS CRUCES, NM
Dyanne P|2013 Buick Enclave
Confirmed Service Customer
9/1/2025
My Enclave was taken in for service, and like always and excellent job was done. Thank you.
9/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LAS CRUCES, NM
Donald L|2017 GMC Canyon
Confirmed Service Customer
9/10/2025
Good
9/11/2025
Hi, your feedback and star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LAS CRUCES, NM
Kevin B|2024 GMC Sierra 1500
Confirmed Service Customer
9/10/2025
NA
9/11/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LAS CRUCES, NM
Robert T|2026 GMC Acadia
Confirmed Sales Customer
9/27/2025
i’ve always sisbaro
DANIEL CHAVEZ
9/28/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HATCH, NM
Kurt B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/22/2025
Reasonably fast, exceptional price, vehicle returned clean.
10/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LAS CRUCES, NM
Carmen G|2023 Buick Envision
Confirmed Service Customer
10/22/2025
Great service! Excellent customer service!!
10/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAS CRUCES, NM
Terry G|2020 Buick Enclave
Confirmed Service Customer
11/5/2025
Everything was smooth and straight forward.
11/5/2025
We’re so happy to hear everything went smoothly and straightforward! That’s the experience we aim for every single time—clear, simple, and stress-free. Here’s to many more easy rides ahead with us!
LAS CRUCES, NM
Charles H|2025 GMC Terrain
Confirmed Sales Customer
6/28/2025
Excellent performance. The least stressful, easiest purchase we have ever made.
DANIEL CHAVEZ
6/29/2025
Wow, we're glad you had such a wonderful experience with us! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Congratulations on your new vehicle! We hope to see you soon!
LAS CRUCES, NM
Margarita Q|2020 GMC Terrain
Confirmed Service Customer
8/23/2025
Very professional and my car ran excellent after my oil change. I love how the staff can get my humor even though they probably didn’t know how worried I was. I’ve never left my car with anyone. The staff is very trustworthy. Thank you!
8/24/2025
Hello, thank you for sharing your positive experience! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. We look forward to your next visit! Take care!
LAS CRUCES, NM
Monica A|2016 Chevrolet Colorado
Confirmed Service Customer
9/8/2025
Jose was professional and the service was timely.
9/9/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LAS CRUCES, NM
Victoria H|2020 Buick Envision
Confirmed Service Customer
9/20/2025
I was treated nicely. Everything I asked for was done. I am happy with the personnel and service.
9/21/2025
Hi there! We're so happy we were able to help you out! Thank you again for choosing Sisbarro GMC, INC. and we hope to see you again.
LAS CRUCES, NM
Terrie R|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/28/2025
Amazing service
9/29/2025
Hi there, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sisbarro GMC, INC.!
MESQUITE, NM
Fidel A|2014 GMC 1500 Sierra
Confirmed Service Customer
10/21/2025
Fast, expeditious, friendly
10/23/2025
Thank you for choosing Sisbarro GMC, INC. as your first choice for all your automotive needs! We look forward to your next visit! Take care!
LAS CRUCES, NM
Elizabeth C|2021 GMC Acadia
Confirmed Service Customer
11/7/2025
They diagnosed the problem right away. And fixed it same day.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAS CRUCES, NM
Alfonso M|2017 GMC Canyon
Confirmed Service Customer
11/7/2025
Service department charge me 6 hours of service for only 4 hours work🤨
11/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MESILLA PARK, NM
Albert C|2017 Buick Encore
Confirmed Service Customer
8/4/2025
Had to get my auto towed to your service department because the car stopped running and had the battery replaced.
8/5/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LAS CRUCES, NM
Richard S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/16/2025
Daniel Chavez is the best salesman I have ever met. He is honest and sincere and a person I call one of my best friends. THE BEST
DANIEL CHAVEZ
9/17/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
ELEPHANT BUTTE, NM
Angel B|2025 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Pretty sad had an appointment made on line but was not taken in till 2 hours later
10/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ARREY, NM
Nora G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/8/2025
I took my truck to change the oil with a appointment and it took all day. If I knew it was going to take that long I would have taken it somewhere else and forget the free oil chance
10/9/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LAS CRUCES, NM
Colette C|2015 Buick Encore
Confirmed Service Customer
11/20/2025
The service was fine, They were busy.....but I understood and patiently waited for about 75 minutes. My real shock came when they presented my bill!! I have never been charged $96.16 for an oil changeIIIIIIIIIIIIIIIIIn all my years of being a Sisbarro customer and purchasing my Buick there, I couldn't believe it!! I sincerely hope this reaches Lou Sisbarro!!!
11/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAS CRUCES, NM
Barbara C|2023 Buick Encore GX
Confirmed Service Customer
11/22/2025
Chris Sanchez was my service advisor. He was professional, helpful and made sure that I was satisfied with the service.
11/23/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LAS CRUCES, NM
Gabriel G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/22/2025
Danny Chavez has the upmost respect for his customers. He was transparent and courteous to me and my wife. Danny is by far the best salesman we’ve ever met and we’ve purchased plenty of vehicles. His sales manager John Ramirez even sat down with us for a few minutes just to talk. We had an amazing experience!!!
DANIEL CHAVEZ
11/23/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DEMING, NM
Frankie R|2019 GMC 2500HD Sierra
Confirmed Service Customer
9/16/2025
Jose Salas, always courteous and a true professional. Very satisfied with the service I received.
9/17/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
LAS CRUCES, NM
Charlotte T|2020 GMC Yukon
Confirmed Service Customer
9/18/2025
I appreciate the manager and Jose very much.
9/19/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
DEMING, NM
Sarah B|2020 Buick Enclave
Confirmed Service Customer
11/6/2025
Ruby checked me in and kept me informed of progress. Interesting conversations in waiting area, positive about Sisbarro.
11/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LAS CRUCES, NM
Royce P|2023 GMC Yukon
Confirmed Service Customer
11/10/2025
I recently brought my vehicle in for service after my check engine light came on, and the experience was extremely disappointing. The staff called to tell me my fuel filter was coming apart and that I needed a $1,000 repair immediately. When I asked for clarification, I later found out that this wasn’t actually the case — the filter was not falling apart as they had claimed. Not only did they try to push an unnecessary and expensive repair, but they were also rude and unprofessional over the phone. The entire interaction felt like they were trying to pressure me into agreeing to work that didn’t need to be done. I highly recommend getting a second opinion before authorizing any repairs here. Based on my experience, I wouldn’t trust their diagnosis or customer service.
11/11/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SILVER CITY, NM
Kevin T|2025 GMC HUMMER EV SUV
Confirmed Service Customer
11/25/2025
They go above and beyond for there customers. Always a pleasure to visit Sisbarro GMC
11/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LAS CRUCES, NM
Johnny E|2011 GMC Acadia
Confirmed Service Customer
11/25/2025
Staff known there work and they do it right
11/26/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MESILLA, NM
John C|2018 Buick Enclave
Confirmed Service Customer
12/1/2025
Ruby was very helpful in keeping me informed about the progress. The problem I had was taken care of by someone who obviously knew what they were doing. Very professional service by all!
12/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LAS CRUCES, NM
Jimmy P|2023 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Fast and easy
8/17/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to helping again in the future. Best wishes, Sisbarro GMC, INC
LAS CRUCES, NM
W. Jay G|2024 GMC Canyon
Confirmed Service Customer
9/29/2025
Jose checked the battery and alternator and coil not find any problem.
9/30/2025
Thank you for sharing about your recent visit—Jose will be glad to know he took care of your battery and alternator concerns thoroughly. We’ll be here if you need us for anything else down the road!
SILVER CITY, NM
Jerry S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/7/2025
Quick , timely and friendly as always
10/8/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LAS CRUCES, NM
Mario M|2025 GMC Yukon
Confirmed Sales Customer
10/13/2025
Mike T is the best! And Danny C was great! Love the new Yukon.
DANIEL CHAVEZ
10/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LAS CRUCES, NM
Arlie B|2024 GMC Yukon
Confirmed Service Customer
10/14/2025
Quick service
10/15/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
LAS CRUCES, NM
Carolynn H|2022 GMC Terrain
Confirmed Service Customer
10/29/2025
AS always Sisbarro does a great job on servicing our vehicles, if they didn't we wouldn't deal with them for 25 years!
10/29/2025
We’re honored to have earned your trust for over 25 years—what an incredible compliment! Knowing you’ve chosen Sisbarro GMC time after time means the world to us. We look forward to continuing that tradition of great service and lasting relationships for many years to come.
LAS CRUCES, NM
Satish K|2018 Buick LaCrosse
Confirmed Service Customer
11/19/2025
My car received the needed work in a timely manner. I requested a car wash, and the car came out looking like new.
11/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAS CRUCES, NM
Jerry T|2019 GMC 1500 Sierra
Confirmed Service Customer
12/2/2025
All good
12/3/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LAS CRUCES, NM
Michael P|2025 GMC Sierra 1500
Confirmed Service Customer
12/5/2025
This was the worst experience ever. My appointment time was 10:45 and they didn’t finish until 1:13. I understand I wasn’t the only customer but when the technician took his lunch break before finishing a simple oil change and tire rotation. The service advisor came and said we needed to order an oil filter (the first time) second time it was we needed to order a fuel filter. There are few incentives for car buyers now and the first service being free just became a burden. I don’t know that I will ever go back to Sisbarro for service or to buy another vehicle.
12/6/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LAS CRUCES, NM
John R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/20/2025
In the last 3 months I have bought 2 vehicles from Sisbarro! Both were an absolute pleasure! From Ronnie in sales to Johnny the GM, and Dan in finance. It was refreshing to not have to play the back-and-forth game as is normal protocol in the car sales industry! In both instances Mr. Sisbarro took the time to sit down with my wife, and I to make sure we were being taken care of. The service we received led to my brother-in-law buying a new pickup as well. Great experience!
RONNIE FRIETZE
8/21/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Sisbarro GMC, INC.
LAS CRUCES, NM
John R|2025 GMC Yukon
Confirmed Service Customer
9/2/2025
Great service, from top to bottom!
9/3/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LAS CRUCES, NM
Dale M|2024 Buick Encore GX
Confirmed Service Customer
9/23/2025
In for oil change and tire rotation the got to me in a reasonable amount of time
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!
LAS CRUCES, NM
Stephen D|2024 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Top of the Line customer Service
10/9/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAS CRUCES, NM
Joseph D|2006 GMC Sierra
Confirmed Service Customer
11/21/2025
Good work on my truck
11/22/2025
Thank you for the clear and encouraging feedback—our team is glad to have delivered good work on your truck, and we’re ready to keep that dependable quality going strong for your next visit.
LAS CRUCES, NM
Raymond J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/8/2025
As always, the service department came through!
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LAS CRUCES, NM
Leticia P|2019 Buick Encore
Confirmed Service Customer
12/31/2025
Never take my car there again, they don’t have any professionalism, spend more than a week with my car and never answer the phone to let me know if my car was ready o no,
1/2/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LAS CRUCES, NM
Eugene H|2015 GMC 2500HD Sierra
Confirmed Service Customer
7/30/2025
The service department made a great effort to mitigate the issue
7/31/2025
Thanks for recognizing our service department’s effort—we’re always working to go the extra mile to make things right. Your patience and trust make all the difference as we continue striving for solutions that stick.
RUIDOSO, NM
Rachel B|2015 GMC Acadia
Confirmed Service Customer
8/5/2025
Always do good work every time I take my vehicle there.I never have had any issues
8/6/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sisbarro GMC, INC.! We look forward to your next visit! Take care!
LAS CRUCES, NM
Oscar G|2025 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
Customer service is very excellent. I love the service. It was quick and easy thank you.
9/20/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
LAS CRUCES, NM
Michael G|2026 GMC Acadia
Confirmed Sales Customer
10/25/2025
friendly
JESSE ROSE
10/26/2025
Hi there, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.. We look forward to helping again in the future. Take care!
STANLEY, NM
Ray D|2021 GMC 1500 Sierra
Confirmed Service Customer
11/7/2025
From out of state. Quickly did service. Good attitude.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NEW BERN, NC
Michael S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
Stopped in for service on my old truck. Walked the lot and was initially helped by Angel who was very professional and friendly. He assisted me with a test drive and let me know he worked in the used lot sales. He introduced me to Joey who was very helpful and assisted with my purchase. Enjoyed the fact that no one was pushy about selling a vehicle. Made it clear they wanted to help me with information and would assist in any way they could. This is the second vehicle I have purchased at the dealership. Definitely will be back in the future.
JOEY ALARCON
12/4/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Michael! We sincerely value your business and look forward to your next visit!
EL PASO, TX
Maria M|2014 GMC Terrain
Confirmed Service Customer
12/15/2025
As always very happy with your service department, would recommend to friends and family. Thank you
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAS CRUCES, NM
David T|2024 GMC Canyon
Confirmed Service Customer
1/10/2026
great service
1/11/2026
Hi, we are so happy to read such a great review about Sisbarro GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAS CRUCES, NM
Victor A|2024 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
did the work needed on my vehicle in a timely manner
12/13/2025
We’re happy your vehicle work was completed in a timely manner! Providing efficient service is always our priority.
LAS CRUCES, NM
Patrick P|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
1/7/2026
not very impressed, i do understand the service dept had som issues with their employes however it took them almost 3 months to get my truck a new antifreez tank and sensor, no folloow up calls ,no call to let me know the part was in etc. my truck failed on me and went into limp mode in november 2025 and found out it had an aftermarket fresh air intake so i do understand having to order the part to repair it at my own expense which fortunately was warranty by banks. I was not very happy about the 900 and change bill i recieved for towing and diagnostic fee, labor yes i get it . when i bought the truck at casa buick gmc in elpaso i also purchased the extended warranty plan which was pitched to me as bumper to bumper theft, glass , towing, rental car if needed etc. This warranty was not honard at sisbarro service and i was told i would have to take up the issue with gm? On the flip side the new service team did fix my truck quite quickly after i gave them the part i orderd and did call to inform me it was ready to go. In short i guess my truck is back on the road and no more warning lights or limp mode issue which is good but the towing and diagnostic fee, plugging in a scanner basically, not good .i will continue to use sisbarro for warranty work if needed however regular preventive maint and service i have whitehead chevy in t or c nm where i live.
1/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TRUTH OR CONSEQUENCE, NM
Andrea S|2017 GMC Terrain
Confirmed Service Customer
1/8/2026
They were all very friendly and very helpful. Chuck listen to what I needed done to my vehicle.
1/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MIMBRES, NM
Oscar M|2024 GMC Yukon XL 1500
Confirmed Service Customer
1/9/2026
Just got my oil changed at Sisbarro Las Cruces and had a great experience! I walked in easily, and the service was super quick. Everyone working was fantastic, got a text while in the waiting area enjoying a delicious cup of coffee. They're honest, reasonably priced, and go the extra mile with amenities like shuttle rides if needed. All staff were friendly and extremely knowledgeable- Highly recommend for reliable service!
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAS CRUCES, NM
Larry K|2024 GMC Terrain
Confirmed Service Customer
1/9/2026
Unable to duplicate or find 2 problems that were important to repair. No code resulted in no repair.
1/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAS CRUCES, NM
Joe M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
Good service and professional service. Job well done ??
12/10/2025
Hello, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!
DEMING, NM
Julio S|2023 GMC Yukon
Confirmed Service Customer
1/2/2026
First trip took to diagnose mechanical problem on my 2023 Yukon and parts were ordered. Second trip brought to dealership to install parts that complete job now they say it’s gonna take two days. I have to reschedule.
1/3/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SILVER CITY, NM
Hector M|2020 GMC Terrain
Confirmed Service Customer
1/6/2026
Was a little upset because the 2020GMC tarain did not throw a code or check engine light did not come on, that could have blown the engine.
1/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RINCON, NM
Angel M|2021 GMC Yukon
Confirmed Service Customer
1/15/2026
FAST SERVICE
1/17/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LAS CRUCES, NM
Alton P|2016 GMC Yukon XL
Confirmed Service Customer
1/28/2026
Two different parts were left off the vehicle after the repairs were completed. The individual that was working at the front service desk in the center aisles had a passive disposition about the situation had to wait for the parts to be placed back on the vehicle.
1/29/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LAS CRUCES, NM
Bob L|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/7/2026
My truck sent a check engine code while I was traveling. Was advised by a mechanic in Deming, NM to take it to the dealership in Las Cruces. When I called, Jose the Service Advisor worked me into their schedule the next day. I went over at the appointed time and his technician Sergio was able to diagnose my problem as something relatively "minor" and get it taken care of. I appreciated the level of caring for my needs and the willingness of both Jose and Sergio to help me out.
LARAMIE, WY
Antonio C|2026 GMC Sierra 1500
Confirmed Sales Customer
2/12/2026
Great service. Really nice personnel.
EL PASO, TX
James N|2020 GMC 1500 Sierra
Confirmed Service Customer
11/28/2025
Courtesy and very professional
11/27/2025
Hi, thank you for taking the time to leave a review for us at Sisbarro GMC, INC.! We're looking forward to your next visit!
LAS CRUCES, NM
William B|2024 GMC Canyon
Confirmed Service Customer
12/6/2025
They always do good work and get the job done.
12/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LAS CRUCES, NM
Edna R|2024 Buick Envision
Confirmed Service Customer
12/12/2025
I was a little worried. I brought my car in and found out that Chuck was not in for the day. First time I’ve ever heard of that happening. I was hesitant about dropping off my car, but Jose and Chris gave me excellent service. Highly recommend Sisbarro.
12/13/2025
We’re so glad Jose and Chris were able to ease your worries and provide excellent service! Your recommendation means a lot to us, and we’re happy your visit turned out positive despite the unexpected absence.
ALAMOGORDO, NM
Raul G|2026 GMC Canyon
Confirmed Sales Customer
1/6/2026
Sisbarro Dealership has always done wonderful with us and we will not buy anywhere else. They go above and beyond to work with you and find you what you need.
ESTEVAN MADRID
1/7/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!
DEMING, NM
Rick D|2021 GMC 1500 Sierra
Confirmed Service Customer
1/6/2026
Best service in town service advisors always above and beyond
1/7/2026
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAS CRUCES, NM
Daniel Y|2022 GMC 1500 Sierra
Confirmed Service Customer
2/27/2026
Was done in a timely manner
LAS CRUCES, NM
German H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/11/2026
😔
3/12/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LAS CRUCES, NM
Rick D|2021 GMC 1500 Sierra
Confirmed Service Customer
3/23/2026
Top notch per usual
3/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAS CRUCES, NM
Melissa A|2024 GMC Terrain
Confirmed Service Customer
3/23/2026
Fast friendly service every time
3/24/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LAS CRUCES, NM
Amy O|2020 Buick Envision
Confirmed Service Customer
1/29/2026
Everyone is always so helpful, and they go above and beyond to help.
LAS CRUCES, NM
Hortencia V|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
2/4/2026
Was served professionally and friendly by our service agent
ANTHONY, NM
Selina C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
2/5/2026
Great customer service, they keep me up to date on my vehicle and didn’t give me the runaround when I would call with questions
LAS CRUCES, NM
Dale M|2017 GMC 1500 Sierra
Confirmed Service Customer
2/9/2026
Easy experience
LAS CRUCES, NM
Albert C|2017 Buick Encore
Confirmed Service Customer
2/25/2026
They got the problem and several other issues taken care of. My SUV is running better.
LAS CRUCES, NM
Albert C|2017 Buick Encore
Confirmed Service Customer
3/13/2026
The ordered parts came in and a date was set for repair of the car and the repair was completed and the rattles while driving the car are completely gone now and the car runs smoothly,
3/15/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LAS CRUCES, NM
Mark P|2023 GMC Canyon
Confirmed Service Customer
3/14/2026
Great Dealership with Good People 👍
3/15/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LAS CRUCES, NM
Marzelraine H|2020 GMC Terrain
Confirmed Service Customer
3/19/2026
The work was completed to my satisfaction. It longer than expected, and I had to make several calls to check the status.
3/20/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If there's anything further we can do for you, we are happy to help!
LAS CRUCES, NM
Clay J|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
3/27/2026
Great service
KYLE STROMINGER
3/28/2026
Hi, thank you for the high star rating and for the review! We sincerely value your business and look forward to your next visit. Take care!
YORK, SC
Ezequiel C|2026 GMC Sierra 1500
Confirmed Sales Customer
3/27/2026
The reason for two stars...I showed personnel my tax exempt certificate/status (as a retired military veteran who served this country for 24 years) ... I expected the dealership to owe up to a benefit that I earned... but was told they had problems, issues with that in the past. So I feel I was cheated out of/from this benefit that the State of New Mexico has given to Veterans with a VA Disability Rating of 100%.
COLTON BROWN
3/28/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LAS CRUCES, NM
James S|2014 Chevrolet Malibu
Confirmed Service Customer
11/27/2025
Skilled replacement of 11 year original equipment battery and hood support.
11/28/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LAS CRUCES, NM
Lisa H|2017 Buick Enclave
Confirmed Service Customer
1/16/2026
I took my car in for an oil change and an airbag recall.i told them it was shifting a little hard. They told me I needed a new transmission, they didn't do the recall nor an oil change. They kept my car for 8 days. When I went to pick it up the tech (Rusty) had a salesman come to try to sell me a new car. As it turned out. I had gotten a bad tank of gas and there is nothing wrong with my transmission. I have purchased 9 vehicles from this dealership. I will never go back. Im so disappointed. It used to be an honest business.
1/17/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LAS CRUCES, NM
Gary G|2026 GMC Yukon
Confirmed Sales Customer
3/27/2026
Great friendly, professional, courteous service!
DANIEL CHAVEZ
3/28/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sisbarro GMC, INC. and we hope to see you again soon!
LAS CRUCES, NM
Celina F|2024 Buick Envista
Confirmed Service Customer
4/4/2026
Great service!
4/5/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sisbarro GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
MESILLA, NM
Allsup, K|2020 GMC Terrain
Confirmed Service Customer
4/22/2026
My 2020 Terrain needed a battery. I was told it would be $350. Will not be going back to Sisbarro.
Chris Sanchez
4/23/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LAS CRUCES, NM
Rodriguez, G|2021 GMC 1500 Sierra
Confirmed Service Customer
4/25/2026
Horrible service. I scheduled an APPOINTMENT for an oil change, showed up on time for my APPOINTMENT and was told that several other walk ins were placed ahead of me. When I asked them what is the point of the "APPOINTMENT", I was told that they are not going to turn down money and will take walk ins as they come in, even ahead of scheduled APPOINTMENTS. It took about 8 hours to do the oil change, and they still didn't wash the truck after the service like they said they would do. When I asked about the car wash, I was told that there are several vehicles ahead of me and it would take about another 2 hours to get it washed. I asked if I need to continue getting service here in order to maintain the "lifetime engine warranty", and was told yes. I am so disappointed in this service and dread having to continue to use these guys. Almost to the point of selling the truck and purchasing another one somewhere else just to avoid this horrible service department.
LAS CRUCES, NM
Jim B|2023 GMC Sierra 3500 HD
Confirmed Service Customer
11/19/2025
IT WAS JUST AN OIL AND FILLTER CHANGE
11/20/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LAS CRUCES, NM
Carlos C|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
11/19/2025
I got a great deal. No back and forth. I told sales person what I wanted and he came back and gave me the deal I was looking for.
RON VALDIVIA
11/20/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LAS CRUCES, NM
Mary I|2019 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Ruby was excellent in the proformance of het duties. If i were her boss i would give a raise She's a very dependable employee . Don't lose her.
11/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LAS CRUCES, NM
Tereso E|2020 GMC 1500 Sierra
Confirmed Service Customer
1/22/2026
Awesome customer service.
1/24/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for leaving us this response!
LAS CRUCES, NM
Jada F|2021 Chevrolet Equinox
Confirmed Service Customer
2/1/2026
Was very easy and fast, Will be returning
LAS CRUCES, NM
Jack N|2022 Chevrolet Trax
Confirmed Service Customer
2/5/2026
work was done quickly and professionally
LAS CRUCES, NM
Gloria P|2016 Buick Verano
Confirmed Service Customer
2/24/2026
Arrived early for oil change and the customer service I received from Jose was friendly and professional , I truly appreciated the efficiency and will definitely return for necessary maintenance service for my 2016 Buick Verano
LAS CRUCES, NM
Edward S|2017 GMC Terrain
Confirmed Service Customer
2/24/2026
Good work; gave me an estimate on repairs; work was done quickly.
RADIUM SPRINGS, NM
Rodrigo R|2021 GMC 3500HD Sierra
Confirmed Service Customer
2/28/2026
Disappointed that my vehicle has been taken in several times and still has the same issue
LA MESA, NM
Gracia C|2024 Chevrolet Malibu
Confirmed Service Customer
3/7/2026
Everyone I met was courteous and prompt.
3/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LAS CRUCES, NM
Michael C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/30/2026
Great service
LAS CRUCES, NM
Amanda P|2022 GMC 1500 Sierra
Confirmed Service Customer
4/4/2026
I had a very good experience at Sisbarro. Chuck took very good care of me and made sure my concerns were taken care of.
4/5/2026
Hi, we are very happy we could provide you with a good experience! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
DEMING, NM
Terry G|2020 Buick Enclave
Confirmed Service Customer
1/14/2026
Everything was great. The technician that helped me was very attentive and followed up on all issues.
1/15/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LAS CRUCES, NM
Alvin E|2026 GMC Sierra 1500
Confirmed Sales Customer
1/30/2026
While in the service department, the service rep asked about my truck. I explained to him that I was considering trading off my truck for a gas truck. He got Coach to come over and get an estimate of the trade in value and thus began the trade and eventually the purchase of my new 2026 GMC Sierra Denali. Everyone that I had dealings with, were extremely helpful made the purchase a very pleasant event!!
LAS CRUCES, NM
Tony C|2024 GMC Sierra 1500
Confirmed Service Customer
3/6/2026
Jose is always friendly, knowledgeable and efficient . The service process is always on point and pleasurable
3/7/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HATCH, NM
Sherly R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/16/2026
Stop sending me emails.
3/18/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LAS CRUCES, NM
Couts, S|2023 Buick Envision
Confirmed Service Customer
4/7/2026
great customer service
JOSE SALAS
4/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LAS CRUCES, NM
Turpen, T|2021 GMC 1500 Sierra
Confirmed Service Customer
4/17/2026
Service was great!
Rusty b
4/19/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sisbarro GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
LAS CRUCES, NM
Patterson, A|2022 GMC 1500 Sierra
Confirmed Service Customer
4/20/2026
I had a great experience!
Chris Sanchez
4/21/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DEMING, NM
Clara L|2023 Buick Envision
Confirmed Service Customer
12/5/2025
My car is making a grinding sound when I back up and I thought it would be fixed but it is still the same. I will need to take it in again. I felt that they rushed me in and out. Not happy!
12/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MESILLA, NM
Hector O|2023 GMC Sierra 3500 HD
Confirmed Service Customer
12/21/2025
Dealership staff is friendly and professional. I left my diesel truck to get DEF parts repaired and they did it promptly under warranty in less than a week. There was something, however, that greatly displeased me. They did some test driving to make sure the repairs were done properly, which I have absolutely no problem with. When I went to pick up my truck, my fuel gauge was completely empty, and I left it with over a quarter tank. I wasn't sure if I was going to make it to the gas station. I understand some testing has to be done but come on, bone dry fuel tank? Have some courtesy and leave half a quarter at the very least. I hope this incident does not repeat as I will keep coming here for maintenance.
12/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARLSBAD, NM
Margarita P|2019 GMC Terrain
Confirmed Service Customer
1/2/2026
Muy bien
1/3/2026
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
LA MESA, NM
John B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/8/2026
I've purchased several trucks from you, Danny always takes care of me good, never any problems. Great Job
DANIEL CHAVEZ
1/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Jimmy L|2025 GMC Acadia
Confirmed Service Customer
3/6/2026
Check in was quick and simple. My vehicle was done in a timely manner AND washed!!
3/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FAIRACRES, NM
Elizabeth D|2023 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
Everything well taken care of as usual. Very friendly, good communication, prompt.
3/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DEMING, NM
Emilio M|2025 GMC Sierra 1500
Confirmed Service Customer
3/30/2026
Awesome customer service. Clerk was very polite and informative. I was very satisfied
CHAPARRAL, NM
Molina, V|2019 Buick Encore
Confirmed Service Customer
4/15/2026
Great advisor customer service and knowledgeable mechanics
JOSE SALAS
4/16/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CARLSBAD, NM
Medina, E|2018 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
Always great service
JOSE SALAS
4/23/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LAS CRUCES, NM
Cruz, A|2019 GMC Yukon
Confirmed Service Customer
4/29/2026
I didn't have any problems getting an oil change for my Yukon. I was able to drop it off on a Saturday morning, as I had a track meet to be at, and then go back before they closed at 12 p.m. The gentlemen who cashed me out, was kind enough to share a coupon for a discount on my service! And also gave me some information on upcoming services my car would need soon. He was very helpful.
Rusty b
5/1/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SILVER CITY, NM
MICHAEL E|2026 GMC Yukon
Confirmed Sales Customer
5/21/2026
We are very pleased with our vehicle. It is exactly what we wanted. Everyone that we dealt with was helpful and knowledgeable.
RONNIE FRIETZE
5/22/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DEMING, NM
Spillman, P|2025 GMC Sierra 1500
Confirmed Service Customer
5/25/2026
Everyone was friendly and helpful and took the initiative to be helpful. For my services and key, I was in and out in a little over two hours and everything went great!
JOSE SALAS
5/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LAS CRUCES, NM
Telles, J|2019 GMC 1500 Sierra
Confirmed Service Customer
5/28/2026
All good
LAS CRUCES, NM
Ogas, T|2026 GMC Sierra 2500 HD
Confirmed Service Customer
4/12/2026
Great group of people and Took care of all my needs
Chris Sanchez
4/13/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAS CRUCES, NM
Mccormick, J|2026 GMC Yukon
Confirmed Service Customer
4/21/2026
I ask to speak to the mechanic as I have done for years, told only one diesel mechanic and was not able to speak to him about the replacement of the secondary water pump that went out with only 800 miles (not dealership fault part failed) but wanted to understand all that was done, I read the tech reference on what customer should do but was unable to discuss with mechanic and part took a week to get in (not fault of dealership) And ask for Code and details on the service of the vehicle at 200 miles - something about transmission and motor programing?? This info critical for our files as GM (and other manufacturers having recalls etc) thank you Jim
Rusty b
4/22/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAS CRUCES, NM
Pool, M|2017 GMC Yukon
Confirmed Service Customer
5/21/2026
Jose, our service advisor, is always professional, courteous, helpful and a pleasure to work with.
JOSE SALAS
5/21/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAS CRUCES, NM
Clark, T|2024 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Very professional and courteous
HATCH, NM
MARIA S|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
Great Service. They listened to all my needs and worked with me
LAS CRUCES, NM
